Book Systems, now in its third decade, was founded and is still headquartered in high-tech Huntsville, Alabama. From our first DOS program to our current Web-based systems, our focus has been on providing affordable library automation and asset tracking software that delivers more features and demands fewer technical and financial resources.
For us, it’s all about our customers. Their success is our mission, which is why we’re continually evolving our software and support services to satisfy their changing needs.
Our focus on the customer has translated into creating the best technical support team in the business. When a customer calls, we have real people answering the phones right here in Huntsville and our team goes the extra mile to make sure issues are really solved, not just kicked down the road. Because we’re so closely linked to our customers, we better understand their needs and that’s helped us develop and deliver important advances such as our stress-free "Cloud" technology and new, customer-driven features.
Loyalty goes both ways. By putting our focus on each and every customer, we’ve had a fast-growing client-base with very little turnover. In fact, 95% of our customers are still with us after more than two decades. They’re loyal because we’re loyal. We put them first.
We may not be the biggest company in the industry but we’re working hard every day to be the best. If you’re looking for a great library management or asset tracking solution or seeking a career with a company dedicated to customer success, we’d like to hear from you.
To view a complete catalog of our products and services, click here.