We're Here to Help
Our knowledgeable support specialists are here to provide fast, friendly assistance whenever you need it. Whether you're troubleshooting an issue or looking for guidance, we're ready to help.
Support That Keeps Your Organization Running Smoothly
When questions come up, we're ready with fast, knowledgeable support so your staff can stay focused on serving patrons.
Get the Help You Need, Your Way
Choose the support channel that works best for you.
Documentation
Step-by-step guides, troubleshooting articles, and product documentation.
Browse Help Center →
Training
Learn directly from our expert trainers through online or onsite sessions.
Training Services →
Resources
Brochures, specification sheets, downloads, and reference materials.
View Resources →
Need Hands-On Assistance?
Remote Support
Sometimes it's easier to show than tell.
With your permission, a support technician can securely connect to your computer to diagnose issues and guide you through solutions in real time.
Contact Us for More InfoCurrent Software Versions
Version 15.4.7
Latest Release
Version 15.4
Latest Release
What Happens When You Contact Support?
Contact Us
Choose phone, email, or chat.
Connect With a Technician
You'll speak with a real Book Systems support specialist.
Diagnose the Issue
We'll troubleshoot remotely or walk through the problem together.
Keep Moving Forward
Most issues are resolved during the first interaction whenever possible.
Can't Find What You Need?
Our support team is standing by to help you with any questions or issues. Give us a call and we'll get you sorted out.
