BCPL Case Study

Making Your Information Accessible to You and Your Patrons with Atriuum

An independent interview conducted with

K.C. Williams, Library Director

Blount County Public Library | Maryville, TN

 

The Blount County Public Library (BCPL) serves a diverse community of 125,000 residents.  We circulate between 750,000 and 800,000 items a year and are open 70 hours a week.  The library houses a collection of about 300,000 items.
 
What prompted your move to Atriuum?
Not many libraries migrate to a new integrated library system (ILS) twice in one year -- but BCPL did! According to K.C. Williams, BCPL Director, the library was part of a consortium using an ILS that was robust in functionality, but not easy for staff to manage. She describes herself as technically savvy with a lot of familiarity with using databases and the former system didn't provide the capability that she wanted to access and manipulate the library's data.
 
What are the key benefits of using Atriuum?
Williams has now used Atriuum in three different libraries, so she offers a deep perspective on the benefits it brings to any size library.
 
  • Access to and control over data
  • Easy to use
  • Mobile access
  • Scalability
  • Statistics and reporting

"Book Systems isn't a huge company, but their people are vested in what they do. They recruit and keep good talent. Over the 15 years that I've been associated with them, I'm still able to speak with the same tech support people...and that says a lot. I've been a librarian for 30 years and I wouldn't have any other ILS.  I'm hard to impress and Book Systems has never let me down.", says K.C. Williams.

 

The preceding is excerpted from the

Blount County Public Library Case Study.