Booktracks FAQs

 

Booktracks can track all types of assets, including computers, laptops, mobile devices, and other equipment without having to purchase an additional module or product.

 

 

Client Workstations:  Any workstation running a Booktracks supported Web browser and Adobe Acrobat Reader® or equivalent PDF reader.  Optional hardware devices installed may require a local device driver.
 
Graphics Resolution: 1024 x 768 or higher
 
(Dedicated) Server Required:  Booktracks must be installed on a server dedicated to run only Book Systems software and components.  Booktracks cannot be installed on an existing server used to run other server-based/networked applications.  However, Booktracks may reside on the same server as Book Systems' Atriuum library automation program.
 
To view a complete list of Booktracks system requirements, click here.
 

 

Yes, as long as your server meets the minimum requirements needed to run Booktracks and Atriuum.  For larger installations we would recommend using multiple servers.

 

Booktracks can be installed in a VM Server environment if the following specifications are met:

Virtualization Software
VMware vSphere™ 4.1+
Current VMware Support Contract

Allocation Specifications
1-10 Location Library Configuration (Single Server Setup)

Application and Database Server
4x vCPU
4GB System Memory
60 GB Hard Drive
10-75 Location Library Configuration (Dual Server Setup)

Application Server
4x vCPU
4GB System Memory
20 GB Hard Drive

Database Server
4x vCPU
8GB System Memory
60 GB Hard Drive

Supported Operating Systems
Windows 2003 Server
Windows 2008 Server
Debian Linux v6.0

 

Yes.  For an additional fee, you can purchase either our Booktracks ASP or Booktracks Express hosted solutions.  For additional information, please contact your Book Systems sales representative for details.

 

 

We follow a simple three-step approach consisting of Data Services, Implementation, and Training.  A dedicated Book Systems’ Project Manager works closely with you and your staff, guiding you through the implementation process.

Your dedicated Book Systems Project Manager will:

  • Develop a personalized timeline based upon available training dates and when you expect to “Go Live” in your new system. 
  • Provide guided step-by-step assistance, export data from your existing system, and upload your data to Book Systems’ FTP site.
  • Work directly with our Data Management Team and communicate any questions regarding the transferring of your data. 
  • Perform regular status follow-ups with your Project Leader.
  • Participate in project team status calls.
  • Assist with meeting your target dates.

 

 

We highly recommend purchasing several days of on-site training to ensure District Administrators, Technology staff, Textbook and Asset Management staff, and School-based staff members are efficiently trained.  We also offer on-line training, which is typically used for follow-on training or for getting new staff members up to speed. “Refresher” on-line training is also available.

 

 

There is a Help option on the Menu Bar in the software and if you go to Administration > General > Downloads within Booktracks, you'll find a list of documents you can download to your computer.

 

Booktracks provides expense reports that track statistics on textbooks or equipment lost during the school year, the amount of fines you collected to replace them (or amounts still owed), and the expense you will incur to purchase brand new titles being adopted the upcoming year. It is best if you run the report at the end of a term after you have collected textbooks, marked items lost if they were not returned, and processed payments from students. This way you will see exactly how much money was recouped from tracking the lost assets and project how much you need for the next year.

 

 

Booktracks' Course feature allows you to enter item and enrollment data for the courses taught at your schools. This helps you document and forecast how many items are needed and determine which schools have a surplus or deficit.  Once course records have been created, you can generate a variety of reports.

 

 

Booktracks allows you to import course information so you can easily designate which items are associated with which courses and how many are needed for your students and teachers. Importing allows you to upload data for courses that are not yet in your database as well as update information for existing courses.

 

 

Booktracks delivers ready-to-use form letters for your convenience. You can print or email these form letters exactly as they are, or you can easily edit the letters, making any needed adjustments to fit your specific situation.

The Form Letters feature allows you to send the same letter to a group of students and their parents, even though you are personalizing the letters with specific information from the patron records, such as what textbooks/equipment they have checked out or the amount of fines they owe.

Example: You can send letters to students/parents, alerting them that fines must be paid to replace lost textbooks and/or equipment, such as eReaders.

 

 

If you have existing barcode readers, they are likely to work.  However, we can only guarantee and provide support for barcode readers purchased through Book Systems.  Please contact your Book Systems sales representative for details.

 

 

Yes.  We can provide cataloging and barcode labeling services.  Please contact your Book Systems sales representative for details.

 

 

Make sure the following ports are opened Outbound TCP/IP for the Atriuum/Booktracks server: 210, 2200, 2210, 4000, 7090, 8000 and 1080.

 

You can search Quick Cataloging by the ISBN field, using 10 or 13 digit ISBNs. If you click the Advanced button, you can also search by author, title, series title, subject heading, and keyword.

 

Almost all pages of Booktracks list the version number at the very bottom. It's in small, light-gray print so you may need to highlight the text to see it well.

 

The best we can give as an "average" would be between 20kbps and 100kbps depending on size of the database(s) and usage of the system. It should be more on the low-end simply because caching would reduce bandwidth for users that access the site frequently.

 

Open your web browser and go to your Booktracks site, preferably the LogOn page. Re-size your web browser so that you can see the address bar in the browser window and some part of the Desktop. Click the small icon to the left of your Booktracks address and drag it to your Desktop in the background. This should effectively copy that to your Desktop as a shortcut for later use.